CALL NOW, PICK UP LATER

8am – 8pm Monday through Saturday and 8am - 7pm on Sundays.
Check availability, pricing and reserve for pick up later.
Pick up hours may vary by location. For store hours, please visit our locations page.

Santa Rosa: (707) 584-7811

Petaluma: (707) 774-8400

Sonoma: (707) 939-8811

Ukiah: (707) 468-7811

DRIVE-THRU PICK UP

1. DRIVE IN

Follow the yellow Drive-Thru Pick Up signs.

2. DRIVE-THRU

Call Us. We’ll bring the order directly to your vehicle.

3. DRIVE OUT

Enter the exit lane and get back on the road quickly.

DRIVE-THRU PICK UP FAQ'S

How does drive thru pick up work?

Once your order is processed, you’ll receive an order pick up notification email letting you know it’s ready to be picked up.

Drive to the store noted on your pickup email with your order confirmation number (printed or on your phone) and a valid government-issued photo ID.
Follow the signs into our drive-through lumber yard.
Follow the signs to the designated parking spots, please call the phone number on the sign and a Team Member will be out to greet you. Please remain in your vehicle.
Please be prepared to show your valid government-issued photo ID.
Once you have your order, enter the exit lanes. All orders are subject to a vehicle check at our Yard Gate before leaving. You will be required to show your receipt and your purchases.

How can I place a drive thru pick up order?

It’s easy! You can place an order over the phone or in-store. Most products we carry are eligible for phone order.

Do you ship or deliver orders?

We do not ship orders at this time; however we do offer local delivery for a fee. To see if your order qualifies for delivery, please call or email.

Can I pay with cash?

If you would like to pay with cash, we invite you into one of our stores to place your order with one of our Team Members.

How willI know when my order is ready?

You will receive an email notification once your order is ready for pick up. Most orders are ready within a few hours. Orders placed after 4pm will be processed the following day.

What do I need with me when I pick up my order?

Please bring your order confirmation number on your pick up email notification and a physical valid government-issued photo ID of the person picking up the order.

Where do I go to pick up my order?

Inside the drive-through lumber yard at the store location you selected when you placed your order. Follow the signs to the designated spots.

During winter months (November - February) the lumber yard operating hours are reduced, please call the store for lumber yard hours.

Can I send someone else to pick up my order for me?

You can have an alternate person pick up your order. During check out simply ask to add the first and last name of your alternate pick up person to your order.

You, your designated person or authorized purchaser are the only ones who can pick up your order.

For pick up, you, your designated person or authorized purchaser will need to bring the following:

Their valid government-issued photoID
The order confirmation number

Note: A name (first and last) MUST be on the order to release the purchase.

How long will you hold my order?

Our policy is to hold your order for 7 days from the time you receive the pick up notification email. Orders not claimed by the 7th day will automatically be cancelled and any pending holds on your account will drop off within 5 business days.

Can I cancel or change my order?

Please call or email us, where we will be happy to help you with these requests.

Can I return my order?

Yes, in most cases. Simply bring your order back to the store where you picked it up, along with your receipt.

Please check our return policy HERE for more details.

What are your store hours?

For store hours, please visit our locations page.

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CALL NOW, PICK UP LATER

DRIVE-THRU PICK UP

1. DRIVE IN

Follow the yellow Drive-Thru Pick Up signs.

2. DRIVE-THRU

Call Us. We’ll bring the order directly to your vehicle.

3. DRIVE OUT

Enter the exit lane and get back on the road quickly.

DRIVE-THRU PICK UP FAQ'S

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